Degraded service on UCI Fiber circuits

Incident Report for Universal Connectivity

Resolved

Services remain stable. Issue is resolved.
Posted Jun 16, 2026 - 18:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2026 - 16:16 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 16, 2026 - 16:16 EDT

Update

UCI NOC is now seeing services stabilized. We will continue to monitor.
Posted Jun 16, 2026 - 16:16 EDT

Identified

We have determined the cause of the degradation and are implementing a change to resolve.
Posted Jun 16, 2026 - 16:12 EDT

Investigating

UCI NOC is seeing degraded service on UCI Fiber internet services. We are investigating the cause.
Posted Jun 16, 2026 - 16:08 EDT
This incident affected: Fiber Network.