All Systems Operational

Hosted PBX Platform Operational
Voice Portal Operational
Fiber Network Operational
Fixed Wireless Network Operational
Video Surveillance Systems Operational
Voice - Inbound Operational
Voice - Outbound Operational
External Carriers (Non-Universal Connectivity) Operational
Secure Hosted Exchange Operational
Email Security Operational
MyPhone Portal Operational
UCLinks with Webex Operational
Documo Fax Services Operational
Express Admin Portal Operational
Call Recording Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 26, 2026

Resolved - This has been resolved
Oct 26, 09:36 EDT
Update - We are continuing to monitor for any further issues.
Oct 25, 11:30 EDT
Monitoring - We have resolved the issue created by the prior maintenance.

Thank you

Oct 25, 11:30 EDT
Update - We are continuing to investigate this issue.
Oct 25, 08:55 EDT
Investigating - We are working on access to our Express Admin platform as a result of previous maintenance. Currently access is disabled while we complete the remediation from the previous maintenance. Thank you for your patience with this issue.
Oct 25, 08:55 EDT

Oct 25, 2026

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - Express is now back online and fully functioning.

Thank you for your patience.

Oct 23, 17:21 EDT
Update - The Express administration portal remains temporarily unavailable while we complete a final security review following a recent industry-wide vulnerability. The security update has been installed. Voice services are not affected. For changes in the meantime, please contact support@universalconnectivity.com. We will update this page when access is restored.
Oct 23, 09:44 EDT
Monitoring - All patches have been implemented and we are scheduling re-enablement.
Oct 22, 17:14 EDT
Identified - The Express management connection has been disabled awaiting critical security updates. The backend connection will be restored once the fix has been issued.
Oct 22, 09:23 EDT

Oct 22, 2026

Completed - The scheduled maintenance has been completed.
Oct 22, 09:20 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 09:20 EDT
Scheduled - We will be performing updates to network infrastructure for security purposes. No impact to active services is expected.
Oct 15, 19:20 EDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.